FAQ's
Q. What is your cancellation policy?
A. For many of our rate classes, we require a 50% deposit at the time of booking. We have a 7-day cancellation policy. If you need to cancel your reservation and there are more than 7 days before your arrival date, we will return your deposit, less a $15 cancellation fee.
If there are fewer than 7 days before your arrival date, the deposit will be forfeited.
The only exception is our Non-Refundable Rate. If you book a Non-Refundable Rate, the full amount is processed at the time of booking and is non-refundable for any reason.
Q. What are the check-in and check-out times at Parkwood Lodge?
A. Check-in is any time after 3 p.m., and check-out is at 11 a.m.
Q. Is early check-in possible?
A. It certainly is! If you arrive before 3 p.m., please give us a call to see if your room is ready. If the room is not quite ready, you are welcome to use our indoor pool and whirlpool, game room, or sports courts.
While we cannot guarantee early check-in, we do our best to accommodate guests who arrive early.
Q. Is Parkwood Lodge a pet-friendly hotel?
A. No, Parkwood Lodge does not allow pets or emotional support animals on the property. Fully trained service animals protected under the ADA are welcome.
For pet-friendly hotels in the area, please visit:
https://www.doorcounty.com/stay/pet-friendly-lodging?letter=P&amenities=HasPetsWithApproval
For kennels, please visit:
https://www.doorcounty.com/business-directory?categoryIds=415&page=1
Q. Is Parkwood Lodge located directly on the water or beach, or have a water view?
A. No, we are not located direclty on the water. However, our 10-acre wooded property sits right across the street from Peninsula State Park and is only 1 mile from Fish Creek Beach, 3 miles from Ephraim Beach, and 5 miles from Nicolet Beach inside the State Park.
Q. Where is Parkwood Lodge located?
A. Parkwood Lodge is located at 3775 WI-42, Fish Creek, WI 54212. We're in a peaceful, wooded setting directly across the street from Peninsula State Park, between the two entrances, putting you minutes from hiking, biking, and golfing.
Q. How Far is Parkwood Lodge from downtown Fish Creek and other Door County Towns?
A. We are located just a mile and a half north of the center of Fish Creek. We serve as a perfect central location for exploring Door County, situated roughly 3 miles South of Ephraim, 8 miles north of Egg Harbor, 8 miles south of Sister Bay, and 10 miles from Baileys Harbor.
Q. Does Parkwood Lodge have an indoor pool and hot tub?
A. Yes! We feature a large, heated indoor swimming pool and a hot tub. The pool area is open to all guests from 8 a.m. to 10 p.m.
Q. What outdoor recreational amenities do you offer on-site?
A. Our 10-Acre property features dedicated sports courts for pickleball, tennis, and basketball, with playing equipment provided free of charge, as well as multiple charcoal grills and picnic tables throughout the property, and a fire pit to enjoy at any time (wood is provided as well). We also offer an indoor arcade room with a pool table and video games, which shares the same times as the pool, from 8 a.m. to 10 p.m.
Q. Do you have a meeting room or conference center?
A. We do not have a dedicated indoor gathering area. We have a few Family Suites available, and some guests have also found our 1-Bedroom Suites convenient.
We also have a beautiful outdoor sun deck, picnic tables, and open outdoor areas that can work well for gatherings.
Q. Do you offer rooms or suites that can accommodate large families?
A. Yes. While our Lodge Rooms and Kitchenettes feature two queen beds, and our King Rooms have a king-size bed, we also offer spacious Family Suites that can accommodate 6 to 7 people. For a family looking for privacy that doesn't necessarily need extra beds, check out our 1 Bedroom King Suites.
Q. Do you have pictures of your rooms and the property?
A. Absolutely! You can find photos of our rooms here:
https://www.parkwoodlodge.com/hotel-rooms.html
You can find photos of the property here:
https://www.parkwoodlodge.com/hotel-gallery.html
If you have a floor preference, an adjoining room request, or would like to be close to friends and family, please call us directly so we can help place you where you need to be.
Q. How old do you have to be to rent a room at Parkwood Lodge?
A. You must be at least 18 years old to reserve a room, and you may need to present a valid ID to prove your age. We must also have a credit card on file for any incidentals.
Q. Do you have specials or rates available?
A. We may, depending on the time of year. Please check our specials page for current deals and add-ons:
https://www.parkwoodlodge.com/hotel-special-offers.html
Q. Are you able to be flexible on your rates or minimums?
A. We spend a lot of time making sure our rates are competitive with properties that have similar amenities to Parkwood Lodge. Unless we are running a special, our rates are generally set.
As far as minimum stays, we are sometimes able to be flexible. We encourage you to call us, as we may have a one- or two-night stay available.
Q. Do you have rooms with accessibility options?
A. We do. We have two Lodge rooms, two Kitchenettes, and two 1-Bedroom Suites with accessibility features. There are grab bars near the toilet and in the shower.
The showers are step-in showers with a 1-inch step-in. The entry door is 36 inches wide, and there may be a slight step, about 1 inch, to enter the room.
We do have ramps available to make it easier for a wheelchair to enter. It can be difficult for a wheelchair to have easy access in our 1-Bedroom Suites, so we recommend our Kitchenettes or Lodge rooms for better ease of use.
Parkwood Lodge does not have elevators. There are 14 stairs to the second floor.
Q. How far in advance can I reserve a visit to Parkwood Lodge?
A. Our booking engine allows bookings up to about a year in advance. We are always available by phone to help if you are unable to find the dates you are interested in.
Our number is 920-868-2046, and we are ready to help.
Q. What if I see a better rate somewhere else?
A. We have direct control of our rates and how they are shared. However, if you see a lower rate than what we offer on our website, give us a call, and we will be happy to help you.
There are also many advantages to booking direct, including floor preference, requesting to be near fellow guests, or asking to be near the pool.
Q. What is there to do in the area?
A. You can check out our events page for things to do. The Peninsula Pulse is also a good resource:
https://doorcountypulse.com/events/
Destination Door County is another helpful resource:
https://www.doorcounty.com/experience
You can always give us a call at 920-868-2046 or email us at stay@parkwoodlodge.com, and we would be happy to help.